Free delivery for any order from €50 in France and the Benelux.

Estimated delivery times:

• Benelux: 2 to 3 business days via Bpack World Business
• France: 2 to 5 business days
• Switzerland (DAP): 3 to 6 business days
• United States: 4 to 6 business days
• Other destinations: 6 to 12 business days

The deadlines are understood to be in business days, subject to technical issues, raw material shortages, or limited stock availability, which may be reported before or after purchase.

You are making the best choice for quantity-price-effectiveness ratio! Our treatments reach their full effectiveness in 3 months, which is why the minimum subscription is 3 months, with a deduction and delivery each month.

You can easily cancel after the first 3 months, from your account, by email or phone, without any hassle. And if needed, you can stop and resume the subscription whenever you want. Simple and uninterrupted for optimal results!

Withdrawal Period: The customer has 14 calendar days from the receipt of their order to exercise their right of withdrawal without having to provide any justification or pay a penalty. If the order includes several products delivered separately, this period begins upon receipt of the last product.

Withdrawal Terms: The customer can use the withdrawal form or any clear statement, to be sent by mail or email to Suplemint. Products must be returned within 14 days, complete and in their original packaging. Damaged or consumed products will not be accepted. Return costs are the responsibility of the customer.

Refund: Suplemint will refund the full amount paid. The refund will be made using the same payment method used, without additional fees, but may be delayed until the returned products are received.

Accepted payment methods :

• PayPal
• Mollie: SEPA, bank transfer, Slice It, Pay Later
• Bank cards: MasterCard, Visa, Bancontact (excluding subscription)
• Apple Pay
• Google Pay
• Shop Pay
• American Express
• Discover
• Diners Club
• JCB

Payments can be made directly on the site or by phone.

Payment Security:
All transactions on our site are secured via Shopify Payments, which uses Stripe as a payment gateway. Stripe is PCI DSS Level 1 certified, ensuring the highest level of security for your banking information. All payment data is encrypted and processed securely, providing you with optimal protection against fraud and other risks.

Suplemint is a Belgian laboratory specialized in micronutrition, with over 25 years of expertise. It is supported by an R&D team of experts in genetics, biochemistry, and medicine. Suplemint offers personalized multi-component treatments, designed to meet specific needs by combining science and nature. The company was founded by Adrien and Maïté Chassaing, accompanied by Dr. Stéphane Résimont, an expert in functional medicine, and Salva Piscopo, a specialist in raw materials. Suplemint is committed to providing quality and innovative products.